We decided to do our open water course with Big Blue and it was the best decision we ever made! Initially I really struggled with the skills in the pool session as I started panicking about my breathing underwater, but our first instructor, Andreas, helped me calm down and gave me the opportunity for some one on one instruction after my group had finished.
His help was invaluable, but did mean I was a day behind my boyfriend as he was due to do his first dive when I hadn't finished my skills; however, Andreas went out of his way to arrange for me to redo the skills with Reiss, another instructor, so that we could dive together.
I was still nervous about my breathing underwater but Reiss was absolutely fantastic and massively helped me build my confidence and have fun- we liked him so much that we went on to do our advanced course with him!
During the advanced, I got ill for one of the days we were scheduled to dive on, but Reiss and Big Blue rearranged it for when we felt better and at no extra cost. We met loads of great people and a potentially disastrous situation was made a rewarding and magical experience for us by both Reiss and his colleagues.
I highly recommend Reiss to anyone who is looking to dive, whether nervous or not, as he is extremely professional and lots of fun. I look forward to returning to Big Blue for more great diving in the future!