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Big Blue Diving, Koh Tao

Big Blue Diving, Koh Tao
17/18 Moo 1
Koh Tao Suratthani
84280
Thailand
Tel: 0819205698
Review Summary

4.68 / 5

based on 843 reviews - 95% of reviewers would recommend Big Blue Diving, Koh Tao to a friend




About Big Blue Diving, Koh Tao

With 2 beachfront Resorts, Restaurants & Bars located in the heart of Sairee Beach & 5 purpose built Dive Vessels we offer over 17 different Divesites daily around Koh Tao. We teach all PADI SSI & BSAC Courses from beginner to Instructor & offer varying different grades of accommodation from Free Lodgings in our Air Conditioned Dorms to private luxurious Bunglaows on the beach. We are the largest SSI Instructor Training Facility in Asia as well as the only BSAC Center of Excellence on Koh Tao & all our Instructors are able to teach PADI Courses. We also have a Tech Diving Center offerring Caves wrecks & Tech Diving, a Free Diving Department with International Record Holders & AIDA Judges on staff & our own in HOuse Marine Biologist heading up our Eco arm offering Eco Internships.


Languages

English, German, French, Swedish, Norwegian, Spanish, Italian, Danish, Dutch, Japanese & Thai.


Affiliations

BSAC, PADI, SDI, SSI, TDI


Services

Guided dive tours, Boat diving, Shore diving, Liveaboard boat tours, Dive training, Equipment rental, Equipment repair, In house equipment sales, Online equipment sales, Dive insurance, Diver certifications, Free Diving, Tech Diving


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Locations

Big Blue Diving, Koh Tao

17/18 Moo 1

Koh Tao Suratthani

84280

Thailand

Contact Big Blue Diving, Koh Tao

Big Blue Diving, Koh Tao
17/18 Moo 1
Koh Tao Suratthani
84280
Thailand


Big Blue Diving, Koh Tao
Tel: 0819205698





Currently viewing:    Newest first    
Reviews with:    2 stars    

written on Dec 21, 2016

Added Dec 21, 2016

2/5 stars

Extremely Up Tight Instructir

Initially I was going to book and do the entire diving instructors coarses with Big Blue. Unfortunately Ant (our diving instructor) was extremely up tight and moody the entire time. On 2 separate occasions he completely verbally insulted our class. A few times he even threatened to cancel our dives when the current started pulling us away from the boat. Honestly Ant, I don't really care how many people you have certified I just really wish I had done my open water through MOJO..

Feeling Blue would not recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About Feeling Blue

Gender : Male

written on Apr 01, 2015 Cambodia

Added Apr 02, 2015

2/5 stars

Disapointing

I did not really like the attitude of the staff members. Some seemd to go diving still drunk or very tired. The accommodation was to expansive and very noisy. The ppol dirty and extremly salty and full of chlorin at the same time. The masks and snorkel were full of molde and the wetsuit old, dirty and destroyed. I really was disapointed and would not recommend it.

disapointed customer would not recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About disapointed customer

Gender : Male

from Edmonton, Alberta, Canada

written on Apr 01, 2015 in Edmonton, Canada

Added Apr 01, 2015

2/5 stars

Beware of the supplied rental gear...

I dive a lot, and have been fortunate to have been spoiled with some fantastic scuba adventures in many places around the world. Remembering my first few dives, I understand the excellent ratings given here by a lot of new divers, with their enthusiasm reflected in their bubbly reports. I was just as excited starting out myself, even in the ice cold waters of Canada wrestling with 12 mm wetsuits, lobster gloves, and 30kg weight belts.

When you go to a diving destination and rely on a dive shop, you know you can't expect all that much when you use rental gear. However, it would be nice to have a BC that actually inflated from the tank other than manually by mouth while underwater, tank connections that didn't leak, a depth gauge that wasn't broken, tank fasteners on the BC that actually held the tank from floating away free, fins that fit, a wetsuit that wasn't old and worn out, and weight belts that had buckles that weren't so worn out they didn't come constantly loose slipping to your knees. 30 years of dive experience helped me deal with these issues without panic, but perhaps it won't go as well for a new diver when it happens to them 25m underwater.

After surfacing from a second dive and long underwater swim, we could not see our boat anywhere. We floated on the surface until eventually, we saw our dive boat anchored far away on the horizon, behind another dive boat. On deck, nobody was looking out for us to reposition the pickup closer, so we all had to do a marathon surface swim for our pickup for about 20 minutes, eventually giving me leg cramps, which made me cancel any more diving for that day, and my plans for a night dive.

Once on board, the dive boat had almost no fresh water to rinse yourself off, or your gear with. Either they ran out, didn't have any, or the pump failed. I used some bottled water.

In mid February, although the sea was calm, the water visibility was still poor being only about 7m with a lot of water borne sediment and plankton. Apparently, it should clear up nicely in the spring and summertime.

I had come to Ko Tau and planned to do a week of diving, but after 1 day of gear issues, boat issues, and poor visibility, I realized this wasn't about to change, and had enough and decided to head back to the mainland for other Thai adventures and hopped on the ferry the next day.

At the time, Big Blue was starting the process of moving to their new facility from the old place as the lease was up, so I hope they have taken the opportunity to leave the old worn out gear behind, repair some boat equipment and retrain some skippers, and start fresh.

I thought the divemasters there were awesome, considering what they had to work with.

There seems to be about a hundred dive shops on Ko Tau that teach courses, and take you out diving, so my advice would be don't commit to just one place, just get there, and look around for a good shop with gear you feel comfortable with, for a reasonable price. Most have half price accommodation deals if you dive.

Darrell N would not recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About Darrell N

Gender : Male
Age : 50-59
Diving for : more than 20 years
Dives done : 301-500
Interests  :  Photography, Videography, Cave diving, Wreck diving

written on Mar 23, 2015 Netherlands

Added Mar 23, 2015

2/5 stars

Bad equipment, big group

Equipment was bad. Old, worn down and missing bits. Masks and snorkels we're full of mold and really dirty.

We got our open water licence. The group was 6 people. While other diving schools on koh tao just have 2/3 or private lessons for less.
They where also pushing people to buy masks in their shop.

Tony-- would recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About Tony--

Gender : Male
Age : 30-39
Dives done : 1-20
Interests  :  Free diving

written on Feb 17, 2015 in Utrecht, Netherlands

Added Feb 18, 2015

2/5 stars

unpersonal and big

Center; really big and impersonal feld like i was a number. All the people from the center you met once. I cannot tell anything about the divemasters because i only made one fundive. But over all, in my opinion is the center to big. I don t like that.
The island;is so ffull and crowdy as well. Wen we were diving there were 10 more other boats visiting the same spot.

Sofie D would not recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About Sofie D

Gender : Male

written on Jan 11, 2015 in Birmingham, United Kingdom

Added Jan 11, 2015

2/5 stars

Impatient instructors

Not worth the money! We spent about an hour in the morning talking about safety then sat around for an hour and a half 'lunch break' waiting to go out. We then had a very short time in the afternoon in which to get used to breathing, clearing masks etc before our first dive. Although I got used to breathing underwater very quickly, I struggled to get to grips with some of the other techniques. Instead of being patient, breaking it down and teaching it step by step (and reassuring me), the instructor was getting visibly annoyed and frustrated, leading to me loosing confidence. He then stated that they'd run out of time and I couldn't dive, leaving me on the boat when the others went out. Having spoken to other people, I'd reccomend to look around and find a diving school that teaches fewer people at a time and spends more time teaching you the skills you need so you're actually able to dive!

Thailand2014 would recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About Thailand2014

Gender : Female
Age : 20-29

written on Nov 02, 2014 in Columbus, United States

Added Nov 02, 2014

2/5 stars

Inexperienced instructor

My instructor was very young and inexperienced. Skills in the pool were rushed and she had no patience for discomforts or fears once we were in the ocean. When I became nervous and panicked, her response was to become stern and short with me rather than encouraging and calm. Not a fun time. I suggest you go elsewhere or at least ask how long you instructor has been teaching.

Anonymous would not recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About Anonymous

Gender : Male

written on May 13, 2014 in De Meern, Netherlands

Added May 13, 2014

2/5 stars

mass diving school, with shifting dive site plans

I did four dives with Big Blue Diving in March 2014. I said I would really wanted to go to Chumphon Pinnacle, so they said I could come the following day. But we went to Southwest Pinnacle instead. I only found out when we where already there and I asked why we where there so fast. On another day they said we would go to the Japanese Gardens, but we went to the other side of Koh Nan Yuang without anybody bothering to tell us.



This and the way the dive instructors did their talks gave me the feeling I was just seen as one of the many many customers, so that felt quite massive.



The free bed you get when you dive at Big Blue is in a not so clean dorm room.

1 person found this review helpful

Kate L would not recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About Kate L

Gender : Female
Age : 20-29
Diving Level : Hobby diver
"I seek adventure and the unknown"

from Stockholm

written on Mar 05, 2014 in Solna, Sweden

Added Mar 05, 2014

2/5 stars

Gone corporate, vibe is gone

We were five people who had booked two rooms, one non-diver. Last minute my girlfriend, who dived, wanted to come along. I was supposed to stay with the non-diver but now I of course wanted a private room for me and my girlfriend. Even though Big Blue had spare rooms we were not allowed to rent it because a non-diver would stay in it by her self, even though the other five of us were diving and taking certificates. She was given the finger, big blue couldn't give us three rooms for the six of us even when five of us were diving. We had to send our non-diving friend away by her self to find a room somewhere else. This was after two days of exhausting travelling including the rough boattrip to koh tao where a lot of people puked.

The Big Blue staff might be smiling but they don't give a shit about you or your friend(s) if they're not diving. The relaxed service minded layed back "we fix"-mentality is gone, it's all about the money now.



I wrote a complaint to big blue. I got to speak with the manager. He said his staff was right to send my friend away but when I explained that six people of whom five were diving should be able to rent three rooms and choose our selves which of us would stays in which room, he said that he now understood, that I was right and that it was a shame we were leaving now. I did not get a refund even though they ruined the vacation for me and my friend. I was angry with them the whole week.



Big blue get a second star for f***ing us with a smile :)



Never ever Corporate Big Blue Diving ever again.

The vibe is gone. What happened with the cool "all about the diving" and chilling experience I got 2010. Wiped away by the cynical wave of capitalism.



Yours Sincerely,

Robert Westling

1 person found this review helpful

Robert W would not recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

About Robert W

Gender : Male
Age : 30-39
Diving Level : Hobby diver
"I seek adventure and the unknown"

written on Oct 07, 2013 in Apo, United States

Added Oct 07, 2013

2/5 stars

Dive Factory, Not a Dive Shop

You can do better.

1 person found this review helpful

This user would not recommend Big Blue Diving, Koh Tao    |    Was this review helpful? yes

Response from Big Blue Diving, Koh Tao Oct 08, 2013

:-( Hmmm, yeah we got a little inundated this year. You obviously caught us in peak season. We do try & avoid the Dive factory feel which is why we have more boats than anyone & 2 resorts & a guesthouse so that we can try & spread it all about rather than be soo concentrated but sometimes it just gets soo busy its hard to do. Sorry about that but do hope despite it all you didnt have too bad a time with us.
Regardless, thanks very much for taking the time to give us some feedback
Yours,
Jim Donaldson, General Manager/ Partner