Coaching was good and dives were good. Only issue is my other half had issues equalizing the pressure in her ears and therefore couldn't get past the first 10 minutes of the first of 4 dives. She was assured that she would get most of her money back as she had only been in the pool for 2 hours and in the sea for less than 10 minutes. However, they only offered us back less than a quarter of the total amount which I think is unreasonable. They should make it clearer at the time when you decide if you can carry on or not as she thought that it wasn't worth trying again and she was under the impression that she would get most of the money back.